ReturnS & EXCHANGES

NO REFUNDS

(EXCHANGE OR SITE CREDIT ONLY)

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CLOTHING: 

Exchanges: We will gladly honor any FULL PRICE item exchange within (14) days with tags still attached if it is not worn, washed, or damaged. Send an email requesting exchange accompanied by the original invoice for online orders, or purchase information from your printed store receipt to theculturecrew@popxicculture.com  letting us know what item(s) you would like in exchange. We will contact you within 48 hrs with instructions on how to make the exchange. Customer is responsible for all shipping costs.

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ACCESSORIES/COLLECTIBLES:

ABSOLUTELY NO RETURNS OR EXCHANGES ON ANY ACCESSORY OR COLLECTIBLE

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DAMAGED OR DEFECTIVE MERCHANDISE:

We will gladly accept items for exchange if they were received damaged or defective. If you receive a damaged item, within 48 hours, take a picture of the item(s) and send an email to theculturecrew@popxicculture.com  accompanied by the original invoice for online orders, or purchase information from your printed store receipt explaining any damage or defect. Upon review, we will contact you with instructions for exchange. Customer is responsible for all shipping costs.